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Sharee S
1 reviews | Active since Jul 2022
11 Jul 2022, 09:06
Poor service delivery by Momentum Insure
I placed a claim and it was approved on 27 June 2022. Today 11 July 2022 I still have not received the pay out and I have not received feedback on my emails regarding the matter.
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Replies (2)
Momentum Insure's replyOfficial
11 Jul 2022, 09:11Good morning Sharee.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with your service experience. We have escalated this matter to a team manager who will contact you to address all your concerns.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with your service experience. We have escalated this matter to a team manager who will contact you to address all your concerns.
Kind regards
Brenda
Brenda
Momentum Insure's reply11 Jul 2022, 09:11
Official
Good morning Sharee.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with your service experience. We have escalated this matter to a team manager who will contact you to address all your concerns.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with your service experience. We have escalated this matter to a team manager who will contact you to address all your concerns.
Kind regards
Brenda
Brenda
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Sharee S's updateReviewer Update
11 Jul 2022, 09:13Thank you Brenda.
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Sharee S's update11 Jul 2022, 09:13
Reviewer Update
Thank you Brenda.