SB
Saleh B

1 reviews | Active since Oct 2022

08 Oct 2022, 09:23

Poor service

Good day

A month now and my claim is not attended to.

As advised by momentum and centurion pannel beaters the appointment is booked for the 8th of October.

I went to centurion pannel beaters this morning and it's closed.

This is not good service!!!

Why was a booking made if centurion pannel beaters is closed on that date.

Why was I not contacted if any change of appointment needed to be made?

This is the 3rd appointment/booking now cancelled?( please see below mail )

WHAT DO I DO NOW?

When will the next appointment be?

Can a new pannel beaters be assigned to my claim? My claim is taking too long to resolve

I can not keep taking of from work. I am loosing income with all these delays

MY experience dealing with Mometum and centurion pannel beaters has been very poor.

I want my claim attend to urgently

I would like to speak a manager/supervisor

Thank you

0
Replies (1)
Momentum Insure
Momentum Insure's reply09 Oct 2022, 11:43
Official
Good morning Saleh.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as a client and we apologize for the frustration caused. Please allow us an opportunity to look into the matter and we will contact you to address your concerns.
Kind regards
Brenda