Poor Service

Dealing with Momentum has been less than pleasant and I am not even making a claim. 1. I changed employment and requested several times since last year for them to amend my debit order date as my salary date has changed. Till this day this has not happened. 2. Their telephone lines are always down and numbers provided in their official communication hardly work. 3. I have communicated with my broker via-email and advisor via-telephone who have both promised to get back to me and still nothing.

I will advise people shopping for for short-term insurance to look elsewhere as Momentum displays signs of not being interested in client service.