DP
Dines P
1 reviews | Active since Mar 2009
29 Nov 2023, 15:22
Poor service and party atmosphere
After many years of holding my insurance with AForbes, they sold off the Insurance portfolio to Momentum Insure. It has been a nightmare to get service since then. My consultant, Nonhlanhla Chauke is never available and no one can help me because their are specific people that deal with the "A.Forbes" clients. When you call, it seems like there is always a party happening in the background. Time to move Insurance companies.
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Replies (2)
Momentum Insure's replyOfficial
29 Nov 2023, 15:45Good afternoon Dines.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into the concerns raised.
Kind regards
Qhakazile
Kind regards
Qhakazile
Momentum Insure's reply29 Nov 2023, 15:45
Official
Good afternoon Dines.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into the concerns raised.
Kind regards
Qhakazile
Kind regards
Qhakazile
DP
Dines P's updateReviewer Update
04 Dec 2023, 08:30Momentum looked into the matter by sending me an email with increased premiums from the same consultant that did not bother to call me back. Shocking!
DP
Dines P's update04 Dec 2023, 08:30
Reviewer Update
Momentum looked into the matter by sending me an email with increased premiums from the same consultant that did not bother to call me back. Shocking!