SJ
Shannen J
1 reviews | Active since Feb 2021
10 May 2022, 14:16
Poor service and no communication after sending query
I sent an email to enquire about a refund and still no response. They’re quick when they want their money but don’t respond as fast when they need to assist you.
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Replies (1)
Momentum Insure's replyOfficial
10 May 2022, 14:41Good afternoon Shannen.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy that you have not received assistance on your request. Please give us an opportunity to look into the matter and we will contact you.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy that you have not received assistance on your request. Please give us an opportunity to look into the matter and we will contact you.
Kind regards
Brenda
Momentum Insure's reply10 May 2022, 14:41
Official
Good afternoon Shannen.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy that you have not received assistance on your request. Please give us an opportunity to look into the matter and we will contact you.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy that you have not received assistance on your request. Please give us an opportunity to look into the matter and we will contact you.
Kind regards
Brenda