AV
AD V
1 reviews | Active since Oct 2023
09 Oct 2023, 15:33
Poor service!!
Reported a burst geyser at 9:00 on a Sunday morning. I was informed that they had no service provider available to assist. Monday morning, the service provider attended, only to confirm that geyser has indeed burst. It is now 15:30, and I am still waiting... It seems the person who had to process the claim failed to do so for the best part of the day. Wonder if we will have water tonight...
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Momentum Insure's replyOfficial
09 Oct 2023, 15:37Good afternoon AD Vermaas.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. Please give us an opportunity to look into the matter to determine what transpired and we will contact you to discuss your concerns.
Kind regards
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. Please give us an opportunity to look into the matter to determine what transpired and we will contact you to discuss your concerns.
Kind regards
Brenda
Momentum Insure's reply09 Oct 2023, 15:37
Official
Good afternoon AD Vermaas.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. Please give us an opportunity to look into the matter to determine what transpired and we will contact you to discuss your concerns.
Kind regards
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. Please give us an opportunity to look into the matter to determine what transpired and we will contact you to discuss your concerns.
Kind regards
Brenda