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Anita M
1 reviews | Active since Aug 2024
07 Aug 2024, 13:16
Poor service
I wish to share my unpleasant experience with Momentum Commercial. I wouldn't advise anyone to take business insurance with Momentum. I had the worst experience with them. The momentum investigator they sent gave very little care to our case. he only came to us once and we never heard from him about the progress of our case. Whenever we contacted hom for a meeting, he would always tell us he is busy on other cases...what about pur case?? I have been paying insurance since i opened the business, that's when i realised they dont care about my race . I came to this platform and dont want to go on social media it might be that a lot of other people have experience the same treatment as us.
Helpful (0)
Replies (4)0
Replies (4)Momentum Insure's replyOfficial
07 Aug 2024, 14:17Good afternoon Anita.
Thank you for bringing your concerns to our attention. We are sorry to have dropped the ball on our service to you. Please give us an opportunity to look into this matter and we will get in touch with you.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. We are sorry to have dropped the ball on our service to you. Please give us an opportunity to look into this matter and we will get in touch with you.
Kind regards
Qhakazile
Momentum Insure's reply07 Aug 2024, 14:17
Official
Good afternoon Anita.
Thank you for bringing your concerns to our attention. We are sorry to have dropped the ball on our service to you. Please give us an opportunity to look into this matter and we will get in touch with you.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. We are sorry to have dropped the ball on our service to you. Please give us an opportunity to look into this matter and we will get in touch with you.
Kind regards
Qhakazile
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Anita M's updateReviewer Update
07 Aug 2024, 14:59Hi Qhakazile i just received a missed call from momentum did you tried to call me ? I call the number thr lady is not helpful
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Anita M's update07 Aug 2024, 14:59
Reviewer Update
Hi Qhakazile i just received a missed call from momentum did you tried to call me ? I call the number thr lady is not helpful
Momentum Insure's replyOfficial
07 Aug 2024, 15:18Good afternoon Anita.
We have escalated this matter to a team manager to contact you. Please be on the look out for our call.
We have escalated this matter to a team manager to contact you. Please be on the look out for our call.
Momentum Insure's reply07 Aug 2024, 15:18
Official
Good afternoon Anita.
We have escalated this matter to a team manager to contact you. Please be on the look out for our call.
We have escalated this matter to a team manager to contact you. Please be on the look out for our call.
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Anita M's updateReviewer Update
07 Aug 2024, 15:34Thanks Qhakazile
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Anita M's update07 Aug 2024, 15:34
Reviewer Update
Thanks Qhakazile
