NR
Nitesh R
1 reviews | Active since Oct 2016
03 May 2021, 11:40
Poor Service
Trying to help my pensioner father sort out his claim. Apparently a claims form is needed but nothing was sent by momentum when the claim was registered. when i called momentum for help, i was forwarded many times before a lady cut the call.
Helpful (0)
Replies (4)0
Replies (4)
Momentum Insure's replyOfficial
03 May 2021, 12:00Good morning Nitesh.
Thank you for bringing your concerns to our attention. Which policy cover does your father have with Momentum? Kindly provide us with his ID number, so we can refer to the relevant team.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. Which policy cover does your father have with Momentum? Kindly provide us with his ID number, so we can refer to the relevant team.
Kind regards
Qhakazile
Momentum Insure's reply03 May 2021, 12:00
Official
Good morning Nitesh.
Thank you for bringing your concerns to our attention. Which policy cover does your father have with Momentum? Kindly provide us with his ID number, so we can refer to the relevant team.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. Which policy cover does your father have with Momentum? Kindly provide us with his ID number, so we can refer to the relevant team.
Kind regards
Qhakazile
Momentum Insure's replyOfficial
03 May 2021, 12:11Hi Nitesh.
Thank you for the details. We are looking into the claim and we will be in touch shortly.
Thank you for the details. We are looking into the claim and we will be in touch shortly.
Momentum Insure's reply03 May 2021, 12:11
Official
Hi Nitesh.
Thank you for the details. We are looking into the claim and we will be in touch shortly.
Thank you for the details. We are looking into the claim and we will be in touch shortly.
NR
Nitesh R's updateReviewer Update
11 May 2021, 09:25Momentum came through and assisted my father with his claim. It took a week but it finally was sorted out. A special thanks to Thulani Ngwenya and Qhakazile Makhura for all the help. I would change my score from 1 star to 5.
NR
Nitesh R's update11 May 2021, 09:25
Reviewer Update
Momentum came through and assisted my father with his claim. It took a week but it finally was sorted out. A special thanks to Thulani Ngwenya and Qhakazile Makhura for all the help. I would change my score from 1 star to 5.
Momentum Insure's replyOfficial
11 May 2021, 11:35Good morning Nitesh.
Fantastic! We are so happy to hear that the claim has been finalized.
Fantastic! We are so happy to hear that the claim has been finalized.
Momentum Insure's reply11 May 2021, 11:35
Official
Good morning Nitesh.
Fantastic! We are so happy to hear that the claim has been finalized.
Fantastic! We are so happy to hear that the claim has been finalized.