Poor Service

I have a claim that was logged by his client who bumped my car and render it undrivable for two months now. It has been two months going for third month and I am not getting any response from Mr Mkhabela. He has called me and communicated via email the documents which he required from me which I did send to him. Mr Mkhabela service is very poor for lack of better word. The only time I get response it is when I follow up and he will tell me of documents he want from me. He now went awol on me as he doesn't respond to my emails anymore. I am carless now and I want this matter resolved. I have send him all that he needs from me and followed up with several emails which he just ignores. He called me once and his tone on the phone was just very unprofessional and very impatient man. The man is just not helpful and passes judgement before he could even hear my description of how the accident happened. I need positive response from Forbes as I have send them everything Mkhabela asked from me. to summarise everything the service is VERY POOR.<br> <br> Disgruntled<br> Aubrey