Poor Service

Signed up for Vehicle cover (Business) and made it clear with the sales rep Lesedi Mashabela to update banking details since the vehicle is now under business but he did not. I have sent him numerous emails to remind him to update the details. He did not bother to respond. I have sent emails to Lerato Maaboi to assist me. She also did not respond and this was prior the debit order date. Then i sent Vusi Mutiti an email even though the query had nothing to do with him. He then referred my query to the relevant party (Edith Gxuma) to action, nothing was done. Then debit order went off the wrong account. They called me around the 30th/31st because they didn't get their premium. #PoorService. All they care about is money. Zero on Treating Clients Fairly. Nontobeko the consultant i spoke telephonically promised that she will refer my complaint to Sayed Mkhonza the Teamleader then they will get back to me. Haven't heard from them till to date. I need Momentum to cover the bank fees they have caused me. To SA citizens, if you want poor service sign up with Momentum Insure.