sN
simphiwe N
1 reviews | Active since Jan 2015
28 Jan 2015, 07:45
poor response
I'm a very disappointed client. I'm insured with their ST I. When my BMW had two burst run flat tyres(17/18 December 2014) they only towed the car. At the call centre they never called me back after I left messages on that voice prompt. I had to fit my own tyres and take the car to BMW for assessment & repair at my own cost. I wouldn't recommend it to anyone if they are most likely to be treated the same way. I've still got all the invoices with me.
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Momentum Insure's replyOfficial
31 Jan 2015, 10:26Hello simphiwe2,
We are sorry about the inconvenience you have experienced and will look into where we dropped the ball in this process!
Please expect feed-back from our claims team shortly.
Kind regards,
Lora
Customer Relations Team
We are sorry about the inconvenience you have experienced and will look into where we dropped the ball in this process!
Please expect feed-back from our claims team shortly.
Kind regards,
Lora
Customer Relations Team
Momentum Insure's reply31 Jan 2015, 10:26
Official
Hello simphiwe2,
We are sorry about the inconvenience you have experienced and will look into where we dropped the ball in this process!
Please expect feed-back from our claims team shortly.
Kind regards,
Lora
Customer Relations Team
We are sorry about the inconvenience you have experienced and will look into where we dropped the ball in this process!
Please expect feed-back from our claims team shortly.
Kind regards,
Lora
Customer Relations Team