CO
Colin O

1 reviews | Active since Jan 2012

04 Apr 2016, 07:35

POOR, PATHETIC service from Alexander Forbes

On the 13th March 2016 we initiated a Claim with regards to Building Damage on my property, To be more specific my front boundary wall collapsed.<br> <br> The matter needed serious quick attention, as this was a HUGE security risk for us.<br> <br> After numerous phone calls and emails, I quickly realized Alexander Forbes has no intent to settle this claim quickly and efficiently.<br> It has come to such a stage that we don't have any communication from them, THEY ARE DEAD QUIET!!!!!<br> <br> I've taken the matter in my own hands, got my own quotes and have almost completed the boundary wall, all at my own cost.<br> <br> Thank you Beauty Mangena, Kim Laubscher and all involved in this with POOR, PATHETIC service.<br> <br>

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Replies (1)
Momentum Insure
Momentum Insure's reply04 Apr 2016, 10:43
Official
Hello ColinO,

Alexander Forbes Insurance acknowledges receipt of your complaint.

Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.

Regards
ALEXANDER FORBES INSURANCE