Poor management.

My car was bumped into by a Momentum client ,Momentum approved the claim however I was forced to take my vehicle to a panel beater I did not approve of so that momentum could get a cheap deal.When I advised Momentum I would like to get my own panel beater whom I trust to repair my car Momentum advised if they where are unforeseen additional damages to my car they would not cover this as they do not have a relationship with my trusted repairer.(This proved to me that Momentum had no interest whats so ever in the damage that was caused by they client). The panel beater my car was taken to was unprofessional from the get go ,they did not have a courtesy car to take me back to work with when I dropped off my car.They continuously **** to me about when my vehicle would be ready, the list of excuse's I got is endless.When I asked Momentum to intervene they lacked a sense of urgency and remorse .I was left stranded without a vehicle to go back home with due to the lies I got from Momentum's service provider.The manner in which I was treated by this service provider is a True reflection of Momentum (Unprofessional, no sense of urgency,no remorse ,cheap skates,poor management and biased process's)