Poor disgusting service by MOMENTUM INSURANCE!!

I am sharing my unhappy experience with momentum insurance. We submitted a claim for rain damage and dampness to our property. Firstly the claim took over a month as they couldn't send the correct people out. Then they say the claim is rejected. The paint is falling off due to the rain and moister in the wall but they won't cove it. The roof has been maintained by my husband but they won't pay cos they say no maintance was done but they see the flash Harry. They are very quick to take your money but when the **** hits the fan and we need to claim due to damages to the rain they don't pay. I am highly disgusted with momentum. I will not be recommending them to anyone I know. Very poor service.