ER
Ewoud R

1 reviews | Active since May 2019

29 Jul 2019, 02:33

Poor customer service from Momentum short term insurance

I spoke to momentum short term policy consultants on 24/7/2019 about revising my policy. The first consultant I spoke to had to change the insured value of the building of my house. The second consultant had to revise my motor vehicle insurance. I then received 2 documents by e mail from Momentum with two different amounts regarding my short term insurance. The insured value of the building of my house was not changed and the two documents indicated two different amounts for motor vehicle insurance. The documents also consist of various inconsistencies. I am tired of talking to *********** consultants at Momentum short term insurance.

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Replies (1)
Momentum Insure
Momentum Insure's reply29 Jul 2019, 04:53
Official
Thank you for bringing your concerns to our attention. Please give us an opportunity to look into this matter and we will contact you. 
Kind Regards 
Qhakazile