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tmoreli T
1 reviews | Active since Mar 2009
25 Nov 2024, 14:18
Poor Customer Service from Momentum and Renew-it Randburg
Honestly, why does Momentum have to mess with people's lives like this? They appoint repairers that keep on messing up client's vehicles, then they protect their service providers. Justin from Renew-it Randburg, is the most useless person that I have come across. He keeps on shifting blame for everything that his people mess up on my car. I've had all kinds of excuses from this man. Now I'm told I must pay R3000 to prove that the panel shop messed up my vehicle.
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Replies (2)
Momentum Insure's replyOfficial
25 Nov 2024, 16:43Good afternoon Thabang.
Thank you for bringing this to our attention, we are sorry for any inconvenience caused to you.
Please give us an opportunity to look into the matter raised and we will be in touch to address your concerns.
Regards
Brenda
Thank you for bringing this to our attention, we are sorry for any inconvenience caused to you.
Please give us an opportunity to look into the matter raised and we will be in touch to address your concerns.
Regards
Brenda
Momentum Insure's reply25 Nov 2024, 16:43
Official
Good afternoon Thabang.
Thank you for bringing this to our attention, we are sorry for any inconvenience caused to you.
Please give us an opportunity to look into the matter raised and we will be in touch to address your concerns.
Regards
Brenda
Thank you for bringing this to our attention, we are sorry for any inconvenience caused to you.
Please give us an opportunity to look into the matter raised and we will be in touch to address your concerns.
Regards
Brenda
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tmoreli T's updateReviewer Update
26 Nov 2024, 12:35Justin Bussac (renew-it Randburg) was supposed to send his people to come sort out 1 of the issues on my car. The appointment was set for 09:00 this morning. I waited and no one showed up. I guess that's the kind of service he prides himself with. Making all sorts of promises and not meeting them. Story of having to deal with him for the past 6 months. Car has been in and out of renew-it more than 6 times.
tT
tmoreli T's update26 Nov 2024, 12:35
Reviewer Update
Justin Bussac (renew-it Randburg) was supposed to send his people to come sort out 1 of the issues on my car. The appointment was set for 09:00 this morning. I waited and no one showed up. I guess that's the kind of service he prides himself with. Making all sorts of promises and not meeting them. Story of having to deal with him for the past 6 months. Car has been in and out of renew-it more than 6 times.