Poor Customer Service

I called the call centre to enquire about a Courtesy car on my claim I've made, I was taken to pillar to post, I've spoken to 3 consultants that were not willing to assist me, the call I made today at 09:09. The last call centre agent hanged up on me after a long dead air.

They all sounded disinterested..I've wasted my Airtime holding the line with no assist, this started during the week I called numerous times.

I am highly disappointed! The query is still not resolved and I am going to take this matter to ICASA if I don't get help in the next 25 hours