tT
tmoreli T
1 reviews | Active since Mar 2009
20 Jan 2023, 08:52
Poor Customer Service
Can someone please advise on the status of my mom's claim.
It's been months now and my vehicle has not been repaired.
This matter has been pending for too long. Panelbeaters say they are waiting for approval while Momentum's call centre is forever experiencing high call volumes and never gets through to a consultant.
Claim no CP521801MP55
Emails have been sent to momentum and still no feedback.
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Replies (1)
Momentum Insure's replyOfficial
20 Jan 2023, 09:54Good morning Thabang.
We are sorry to hear that you have not been contacted regarding your claim. We have escalated this matter and it's receiving urgent attention.
Kind regards
Qhakazile
We are sorry to hear that you have not been contacted regarding your claim. We have escalated this matter and it's receiving urgent attention.
Kind regards
Qhakazile
Momentum Insure's reply20 Jan 2023, 09:54
Official
Good morning Thabang.
We are sorry to hear that you have not been contacted regarding your claim. We have escalated this matter and it's receiving urgent attention.
Kind regards
Qhakazile
We are sorry to hear that you have not been contacted regarding your claim. We have escalated this matter and it's receiving urgent attention.
Kind regards
Qhakazile