MT
Mthunzi T
1 reviews | Active since Feb 2023
21 Feb 2023, 10:27
Poor customer service.
Worse service I have ever seen in the insurance industry. I logged a geyser claim a month ago but Momentum is giving me a run around. Everytime I call the call centre the people there are saying they will come back to me but never. I will never recommend someone to Momentum
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Momentum Insure's replyOfficial
21 Feb 2023, 18:12Good afternoon Mthunzi.
Thank you for bringing your complaint to our attention We are sorry to hear that you haven't received any feedback on your request.. We have escalated this matter to the relevant claims consultant and requested that you be given a call to discuss all your concerns.
Thank you for bringing your complaint to our attention We are sorry to hear that you haven't received any feedback on your request.. We have escalated this matter to the relevant claims consultant and requested that you be given a call to discuss all your concerns.
Kind regards
Brenda
Brenda
Momentum Insure's reply21 Feb 2023, 18:12
Official
Good afternoon Mthunzi.
Thank you for bringing your complaint to our attention We are sorry to hear that you haven't received any feedback on your request.. We have escalated this matter to the relevant claims consultant and requested that you be given a call to discuss all your concerns.
Thank you for bringing your complaint to our attention We are sorry to hear that you haven't received any feedback on your request.. We have escalated this matter to the relevant claims consultant and requested that you be given a call to discuss all your concerns.
Kind regards
Brenda
Brenda