poor client service

ATTENTION ALEXENDRA FORBES ; do you hire people that only care about their salaries and not clients?your client service is very poor, literally your employees dont give a sh**. you are always saying you will get back to a query but its never done you have 6 useless people handling you case with no results,i am a paying client i deserve to be treated serious,u cant be requesting to add a vehicle on the schedule for 3 months and when u check it is still not added,What could be the problem you never listen to your client.

We took a car in for repairs, authorized by you, it came back with damages and between you and the panel beater no one wants to take responsibility,i am expected to wait (NOW 4 MONTHS WAITING) as your client and no one is telling us if and when are you planning to repair the new damages incurred while the vehicle was with the panel beaters.

WHAT MUST BE DONE FOR YOU TO ATTEND TO THIS ISSUE