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dieketseng M
1 reviews | Active since Feb 2015
18 Feb 2021, 13:05
policy document
i sent 5 emails requesting my full policy document, no one came back to me, i called your call center with my airtime 4 times your consultant are hanging up on me, is this a real come that is just taking my money but can not assist with anything. you do not take your clients seriously.
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Replies (2)
Momentum Insure's replyOfficial
18 Feb 2021, 13:23Good afternoon dieketseng.
This is not the kind of service we want to deliver to you and we apologize for the delay. We have escalated this matter to a team manager who will assist.
Kind Regards
Qhakazile
This is not the kind of service we want to deliver to you and we apologize for the delay. We have escalated this matter to a team manager who will assist.
Kind Regards
Qhakazile
Momentum Insure's reply18 Feb 2021, 13:23
Official
Good afternoon dieketseng.
This is not the kind of service we want to deliver to you and we apologize for the delay. We have escalated this matter to a team manager who will assist.
Kind Regards
Qhakazile
This is not the kind of service we want to deliver to you and we apologize for the delay. We have escalated this matter to a team manager who will assist.
Kind Regards
Qhakazile
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dieketseng M's updateReviewer Update
24 Feb 2021, 09:59your call center service is pathetic, please send the letter that proves i have not claimed with momentum since i had insurance. i see this is the only way to communicate with momentum
dM
dieketseng M's update24 Feb 2021, 09:59
Reviewer Update
your call center service is pathetic, please send the letter that proves i have not claimed with momentum since i had insurance. i see this is the only way to communicate with momentum