CC
Corne C

1 reviews | Active since Oct 2011

06 Jan 2016, 10:19

Policy cancellation requested without action

I've phone Charlotte in Dec. 2015 to cancel my policy effective 1 January 2016. This wasn't done. A premium went of my account, and my emails requesting refund of this premium go unanswered.<br> <br> Please refund the premium deducted 1 Jan. 2016

0
Replies (1)
Momentum Insure
Momentum Insure's reply06 Jan 2016, 10:26
Official
Hello cornecoertze,

Alexander Forbes Insurance acknowledges receipt of your complaint.

Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.

Regards
ALEXANDER FORBES INSURANCE