AH
Allister H

1 reviews | Active since Oct 2020

21 Oct 2020, 09:04

Please stay away from Momentum Insurance.

Please stay away!! I cannot stress this enough my complaints and experience with them has been an utter disaster am at a disbelief. ,Abieda Leggett,Janine Isaacs, Beverley Alexander and Annemarie Daniels i had enough. I am exhausted, running after you for claims. Tired of calling/emailing you for feedback. We are in our 3rd week for a gate motor claim. We are in the 4th month for water damage caused to my cupboard by a leak. I left standard bank for you which is my biggest mistake . I have been in the telecommunication customer service industry for 20 years and have never treated a customer with such disregard in service delivery. In my company the way you are currently treating me is lines for a disciplinary. *** is a joke 10 calls i gave up...

0
Replies (1)
Momentum Insure
Momentum Insure's reply21 Oct 2020, 09:25
Official
I would like to thank you for bringing this matter to our attention.  It is unfortunate that you have not had a favorable service experience and would like to apologise for that. 

The matter has been escalated to the relevant department for investigation and they will be in contact  with you shortly to assist further.

Kind regards
NH