LK
LELANE K

1 reviews | Active since Mar 2011

15 Apr 2021, 07:03

Please assisr

I'm very upset we had an accident and this is week 7 without our car, everytime I phone the vehicle repair shop I need to follow up with them constantly they never phone me and keep me updated, they just tell us they waiting for parts it will come soon, this is happening for weeks now this is very disheartened please could you urgently assist in this regards

0
Replies (3)
Momentum Insure
Momentum Insure's reply15 Apr 2021, 08:17
Official
Good morning Lelane.
We are sorry to hear that you are not getting satisfactory results on your claim. We will contact you shortly to assist.
Kind regards
Qhakazile
LK
LELANE K's update20 Apr 2021, 12:09
Reviewer Update
Hi good day I'm still waiting for feedback from you guys I received a mail last week and nothing further, I responded on that mail but to one got back to me, we have been waiting for our Vehicle for 7 weeks now please can someone assist thanks Lelane
LK
LELANE K's update28 Apr 2021, 07:24
Reviewer Update
Hi I'm still waiting for feedback from you it's over 2months and we still don't have our car back from the panel beaters this is very bad service, panel beater don't even follow up with us I have never experience anything like this, this is my 3 complaint to momentum and not even once did you phone me and ask how you can assist, please I need very urgent feedback here