Pethatic service

<p>I moved from one address to another in September 2016 and i have tried to contact the insurane regarding these changes up to now i have not heard from the conultant. I then lodged two claims in December and have had no joy in that department in either. Each time i phone they attempt to transfer me and i get through to somebody else and have to explain what i want and who i need to talk. I sent an email to one of the claims consultants and have not heard from and each time i speak to someone i explain my change of address situation but still nothing happens to that effect. bot the claims department and customer service departments are terrible. I tried to contact managent Lucas Mokiti and went through the same circle being sent from pillar to post, then i asked for senior manager Rianna still same thing. i have now stopped the debit and i received a call immediatley and when i explain my situation i was promised to receive a call from my new policy consultant none of that has happened. i have never experienced such a horrific service in my entire life. I am forrced to drive dented cars and yet I've been paying premiums every month witout fail. want the policy cancelled and cash settlement for my claims ASAP!</p>