Pathetic! Third Party Claim and Horrible Service!

Your client knocked into my car on 28 August 2015. Momentum / Tania comes back to me with a settlement saying I am 20% liable for this accident, but your client takes full responsibility. She knocked into my car because she did not check her blind spot. We were so close to each other, that even if I braked, I could not have avoided this. Furthermore, I have in writing from your client that she is fully liable, yet Momentum still wants to ***** me over. I wrote back to Tania and Karunai with a counter-proposal, in which I asked for feedback within 7 days. Today is the 9th day. Tania has no courtesy to respond and Karunai was CC'd in all mails. This isn't the first time that they have not responded to a query. I have decided to start legal proceedings against your client as Momentum is giving me no joy in these circumstances. The cases quoted by Tania are entirely distinguishable. I will not leave this lying down and I will tell everyone I know about your service and how you are not even able to assist your own client, and would be okay with it if I sued her. I want someone to call to me urgently. I do not want to deal with Tania or Karunia. They are just something else. <div><br></div><div><em>(Supplier name changed from Momentum to Momentum Short-Term Insurance by Hellopeter.com)</em></div>