BG
Bertus G
1 reviews | Active since Apr 2025
04 Dec 2025, 17:47
Pathetic support service over and over
I have been unable to login to my Momentum app, to monitor and manage my safety score, for 2 days now. I have emailed (many times), queried via the app and am using the complaint option, hoping, but not believing, that someone will intervene. Your service the last month has been pathetic , not even Brigitte Techlenberg's involvement, offered much assistance. Hellopeter seems to be my only other option.
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Momentum Insure's replyOfficial
04 Dec 2025, 17:59Good afternoon Bertus.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this for you and we will reach out to address all your concerns.
Kind Regards
Brenda
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this for you and we will reach out to address all your concerns.
Kind Regards
Brenda
Momentum Insure's reply04 Dec 2025, 17:59
Official
Good afternoon Bertus.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this for you and we will reach out to address all your concerns.
Kind Regards
Brenda
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this for you and we will reach out to address all your concerns.
Kind Regards
Brenda