PATHETIC SERVICE PROVIDER - ALEXANDRA FORBES

I am rather frustrated due to the fact that my motorcar had been smashed into and I have to make so much effort in getting this resolved smoothly. Solomon Mokwena, the senior legal advisor is very slack. He never answers the phone and either on leave or out to lunch. I even sent emails and him together with James DO NOT REPLY!!! It is now well over 3 months and very little done. An assessor came through with the cheapest quotation I had received and began scrutinizing it just so he can reduce the final payout. I don't work for panel beaters and do not issue out quotes, he is disputing some of the figures. And I explained to this assessor that I purchased my van brand new, and i want to send my van to a reputable panel beater so that the end product is excellent. And guess what, it is for a measly R15, 553 payout.