VP
Vilanthran P

1 reviews | Active since Feb 2011

17 May 2022, 21:17

Pathetic service from management

Customer service manager does not bother to return calls. I have left many messages with Tebogo a team leader few times. Today I spoke to Zenzo and before that I had been put pillar to post. No call received. I spoke to Jame who told me his team leader will call me as yet no call received. People in senior positions do not bother about customers. Momentum does not care about customers. One will not get assistance.

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Replies (1)
Momentum Insure
Momentum Insure's reply18 May 2022, 08:17
Official
Good morning Vilanthran.
Thank you for bringing your concerns to our attention.  We are sorry to hear that you feel this way and are unhappy with the service received. Please give us an opportunity to look into the matter raised and we will contact you to address all your concerns. 
Kind regards
Brenda