Pathetic Service and Support

The momentum safedays and active days reward programs are an absolute joke. There are constant app issues and the momentum support and complaint resolution teams just dont care.

Momentum promises these "great" rewards but you as the member must keep such a close eye on the rewards to ensure they are not cheating you that is has become such a drag and is really not worth it.

Their "new and improved" safeday app is the worst. You can literally sit on your couch and their app logs an invalid trip showing that I was speeding throug/over houses and the best of all is I get penalised for a trip I never made and then loosing out on my membership rewards, which I actually pay to be a part of. And reporting this to their development and support teams is a waste of time as you get no response.

For anyone looking for insurance with a rewards program, stay away from momentum. For those who are already part of this, check your rewards as you are being cheated!!!