Pathetic Service.
Ridiculous Service from Siphilile Msawuni, how pathetic must you be and spiteful to just cancel a policy on the wrong date firstly and secondly be so rude after just wanting to find out about a cheaper quote, witch in any case you could not assist with. What a way to treat a good costumer that has been with the company for a year with no missed premiums or claims. Push up the premium with no real reason. Pathetic service. Would definitely start looking for a better company that threats their costumers with respect and at least try to assist.
Would not recommend this Insurance to anyone.
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Replies (1)Momentum Insure's replyOfficial
24 Mar 2020, 13:33We are sorry to hear that you were treated this way. We always aim to deliver the best service to you and unfortunately it seems we got it wrong. We have escalated this matter to a team manager who will contact you to assist further.
Kind Regards
Qhakazile
Kind Regards
Qhakazile
Momentum Insure's reply24 Mar 2020, 13:33
Official
We are sorry to hear that you were treated this way. We always aim to deliver the best service to you and unfortunately it seems we got it wrong. We have escalated this matter to a team manager who will contact you to assist further.
Kind Regards
Qhakazile
Kind Regards
Qhakazile
