Pathetic Service

<p>There was a third party claim put in to Alexander and forbes, And as one month has passed i decided to phone them and find out whats going on, As i spoke to Solomon Mokwena a legal consultant of the firm.</p> <p>All i wanted to fiind out is how long i will be waiting before my car would be fixed. He kept on telling me 60days and its company policy.</p> <p> </p> <p>So i ask him why 60 days, and he told me that im not the direct client and because it is a third party claim i am not priority. That totally shocked me.</p> <p> </p> <p>So all i am trying to say is The legal consultant Solomon Mokwena thats dealing with my case is absolutly arrogant, he doesn't listen to anything you as the client has to say, and its a very bad influence towards the Alexander and Forbes name.</p> <p>Ive tried phoning them, i phoned about 10 times and then gave up on the whole idea of speaking to him regarding the issue. He doesn't respond to any emails nor any phone calls messages left.</p> <p> </p> <p>Is there anything that Alexander and forbes can do regarding this? or will this issue also take 60 days before any response.?</p>