Pathetic service

<p>Definitely the worst client relationship experience I've ever come across. </p> <p> </p> <p>Bad service,</p> <p>Bad communication/No communication.</p> <p>Slow reply times.</p> <p>They say someone will call you at a certain time, and nobody ever call. You will always have to call in.</p> <p> </p> <p> </p> <p>They ignore their own clients that are paying them every month for car insurance, and when a incident happens, even if it's not your fault, they only want to talk to you if it's with regards to you paying them excess, even if the accident was not your fault. They don't care about position or situation, or anything else. Just excess.</p>