1 reviews | Active since Jun 2009
Pathetic service
<p>I have been in contact with Momentum for over a week trying to get a response as they will be refnding me for an accident caused by a third party. I have sent 3 e-mails in the past week to Portia Letsoalo, but have received nothing in return, This is obviously the kind of service to expect when you get money, rather than give money. I will be looking at moving to a new insurance broker - I do not have time or energy to waste on begging Momentum to reply to me.</p>
Thank you for bringing your concerns to our attention.
We agree with you, this type of frustration would certainly upset people who are serious about service. We are also very serious about service and that is why we would like to investigate this further.
Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Customer Relations Team
Thank you for bringing your concerns to our attention.
We agree with you, this type of frustration would certainly upset people who are serious about service. We are also very serious about service and that is why we would like to investigate this further.
Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Customer Relations Team