Pathetic, poor service

If I could give Momentum a negative star fot absolutely pathetic service, they would get -5 stars After my vehicle accident on the 1st of March 2025, I've been battling to get Mt claim resolved! I've been sent from pillar to post to get answers! My consultant Chantall Sylvester has been of very to no assistance I trying to resolve the matter! Texiera, the claims consultant has been nothing more than *********** in trying to resolve the claim! I was told to send the salvage yard the original papers and keys only 3 weeks into the claim! The documents were sent via their couriers overbite, which took them 4 days to deliver the documents, after which they have not even notified the insurer that they have received it! The attitude of staff and management in the claims department stinks quite frankly!! Everything is turned around to become the client's problem and they shrug their shoulders! A month later and I still have not yet received a final answer or payout! I honestly do not recommend anybody to join this insurance company for short term insurance. They are absolutely useless and will find any possible loophole to NOT pay or drag their heels on finalizing a claim!