ES
Eugene S

1 reviews | Active since Jan 2018

08 Dec 2023, 14:12

Pathetic Customer service

Disgusting service. Cannot get anybody from Momentum Insure to sort out a simple matter. Asked for a senior person to call me. Your Legal Liabilities Advisor Pheello does not know what he is doing. Pfarelo is not responding and this after Johannah disappeared. What the hell guys???

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Replies (3)
Momentum Insure
Momentum Insure's reply08 Dec 2023, 14:43
Official
Good day Eugene.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this for you.
Kind Regards
Brenda
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Eugene S's update12 Dec 2023, 15:08
Reviewer Update
So Brenda, two working days later and not even a peep from your team!!
ES
Eugene S's update10 Jan 2024, 12:44
Reviewer Update
Dear Momentum
a Month has gone by and still, this issue has not been resolved. To you Brenda, I have sent an email, still awaiting a reply and the contact number in your email signature is invalid. Time to look for alternatives I think.