PATHETIC CUSTOMER SERVICE

A claim was submitted to your company on 11/02/16, more than a month later and I am still awaiting for my car to be repaired. <br> <br> After I have been caused unnecessary inconvenience when a client of yours knocked into me, I now still have to have an even bitter taste in my mouth when a large corporate like yours does not rise to the task. <br> <br> The claim was submitted by your client himself where he clearly stated he does not dispute that he was at fault, all the relevant documentation has been forwarded yet we still receive such incompetency from a company like Alexander Forbes. <br> <br> Your company stresses on simplicity and transparency however none of this is actually portrayed nor is it upholded. You definately can learn a thing or two from other service providers ie Outsurance. <br> <br> The people that we have dealt with so far is Frans Namanyana, Sanele Magibili and now lastly was Tevin Mkhabela. I refuse to wait any longer and want this claim sorted out immediately! <br> <br> If you are a service provider which you claim to be then at least do the minimum and provide just that!