Pathetic Admin Support

<p>I again ventured into the abyss of frustration thinking that my request would be pretty basic. I only needed a tax contribution certificate for my insurance policy, but this again proved to be incomprehensibly difficult. </p> <p>True to form the abolutely *********** useless personnel that work on their call desks do not bother to listen, transfers the call just to get rid of you which by now is a few minutes before hometime. After numerous incorrect transfers I was unable to get any asistance as it seems the only efficiency that AFIOS can proud itself on is the speed at which workers leave the building at the magic hometime hour.</p> <p>I HAVE NEVER HAD ONE ENJOYABLE PROFESSIONAL EXPERIENCE WITH THE CALL CENTRE. If they dont manage to get VIN numbers wrong on bortder letters they just dont deliver on promises. </p> <p>Ihave had enough and am beyond disgusted with what you call service.</p>