SR
Simphiwe R

1 reviews | Active since Aug 2025

21 Aug 2025, 09:26

*PART 1* My name is Sphiwe Roxa, and I am writing to seek urgent legal assistance regarding a motor vehicle insurance claim that was rejected under circumstances I believe to be unjust

*PART 1* My name is Sphiwe Roxa, and I am writing to seek urgent legal assistance regarding a motor vehicle insurance claim that was rejected under circumstances I believe to be unjust. In September 2024, I was the victim of a hijacking incident. At the time, I was insured with Momentum, having joined their insurance service on 29 March 2024. Upon submitting my claim to Momentum, I was informed that the claim was rejected due to a cancellation initiated by my previous insurer, Discovery. However, I am the one who canceled my policy with Discovery, following a series of unresolved issues that I did not fully understand. My final premium payment to Discovery was deducted in March 2024, after which I immediately transitioned to Momentum. On 4 April 2024, I received an email from Discovery stating that my policy had been canceled retroactively to January 2024. This meant I was unknowingly uninsured from January to March, despite premiums being deducted during that period.

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