AN
Anita Nelson-Esch
1 reviews | Active since Jan 2024
31 Jan 2024, 15:33
One happy customer who received excellent service from Momentum Insure
I had decided to cancel my car insurance due to my financial situation and also as a 71 year old pensioner the monthly payments of over R900,00 was not affordable. My first contact was Elouise McBride who listened to my predicament and came up with a solution. So instead of cancelling I ended up with an amount that I could afford and with her guidance, patience and good humour, I might add, we got through the process without any hiccups. Once we were done I was put through to Philisile Mkwa**** who finalised my new contract within a short time. Both ladies I dealt with were super efficient, patient, kind and friendly. Thank you for your wonderful service.
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Replies (1)Momentum Insure's replyOfficial
31 Jan 2024, 15:59Good afternoon Anita.
Thank you for the compliment. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise. We look forward to a longer journey with you.
We will also share this beautiful compliment with Elouise and Philisile.
Regards
Brenda
Thank you for the compliment. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise. We look forward to a longer journey with you.
We will also share this beautiful compliment with Elouise and Philisile.
Regards
Brenda
Momentum Insure's reply31 Jan 2024, 15:59
Official
Good afternoon Anita.
Thank you for the compliment. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise. We look forward to a longer journey with you.
We will also share this beautiful compliment with Elouise and Philisile.
Regards
Brenda
Thank you for the compliment. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise. We look forward to a longer journey with you.
We will also share this beautiful compliment with Elouise and Philisile.
Regards
Brenda
