DL
Doug L
1 reviews | Active since Sept 2018
17 Jun 2021, 10:45
On hold for +1 hour. Dropped calls. Shunted from pillar to post.
Been on hold for over an hour trying to make a policy change. Been promised that someone will call me back. Nothing. Former employee of Momentum Life, but you're losing any loyalty I might have had. What happens if I have an accident and I need to get hold of you?
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Replies (1)
Momentum Insure's replyOfficial
17 Jun 2021, 12:23Good day Doug.
Thank you for bringing your concerns to our attention. We have escalated this matter to a team manager in the client care department to contact you. We are sorry for the inconvenience.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. We have escalated this matter to a team manager in the client care department to contact you. We are sorry for the inconvenience.
Kind regards
Qhakazile
Momentum Insure's reply17 Jun 2021, 12:23
Official
Good day Doug.
Thank you for bringing your concerns to our attention. We have escalated this matter to a team manager in the client care department to contact you. We are sorry for the inconvenience.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. We have escalated this matter to a team manager in the client care department to contact you. We are sorry for the inconvenience.
Kind regards
Qhakazile