Not what I expected from Momentum Insure

ood day, I approached Momentum Insure for a competitive quote, as now that we have retired, we would like to reduce some of our monthly expenses, without having to cancel certain services. All went well, and I agreed to the new policy and accepted the policy. FORTUNATELY, I decided to only activate 1st April, and spent the last few days going through the policy line by line. The consultant told me "Any questions send us an email" at the email address ***. This also appears in the email correspondence I received with the new policy As we have a few questions, I decided to send an email as suggested, so we could have the questions resolved and some info to be corrected, before the policy kicks in and our old policy stops. This email was sent at 11-34 Tuesday 12th March, and now it is 16:38 on 14th March, and I have had no contact at all. I did receive a DELIVERED confirmation, but not even a system generated email from their mail server acknowledging receipt of my email - Thats more than 50 hours with NO contact - SHOCKING. I may to consider cancelling the policy before it starts!