tP
thireshan P
1 reviews | Active since Aug 2009
29 Apr 2015, 10:54
Not meeting SLA
Called in yesterday to query my policy changes,agent said she needs 24 hours,24 hours has elapsed,pathetic service!!!!
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Momentum Insure's replyOfficial
29 Apr 2015, 12:31Hello thireshan,
Thank you for bringing your concerns to our attention.
Further to my telephone discussion with you earlier, Krishanta of our client care management team contacted you and she is looking into your concerns and will provide you with feedback before end of business today.
We apologize for any inconvenience caused.
Kind Regards
Qhakazile
Customer Relations Team
Thank you for bringing your concerns to our attention.
Further to my telephone discussion with you earlier, Krishanta of our client care management team contacted you and she is looking into your concerns and will provide you with feedback before end of business today.
We apologize for any inconvenience caused.
Kind Regards
Qhakazile
Customer Relations Team
Momentum Insure's reply29 Apr 2015, 12:31
Official
Hello thireshan,
Thank you for bringing your concerns to our attention.
Further to my telephone discussion with you earlier, Krishanta of our client care management team contacted you and she is looking into your concerns and will provide you with feedback before end of business today.
We apologize for any inconvenience caused.
Kind Regards
Qhakazile
Customer Relations Team
Thank you for bringing your concerns to our attention.
Further to my telephone discussion with you earlier, Krishanta of our client care management team contacted you and she is looking into your concerns and will provide you with feedback before end of business today.
We apologize for any inconvenience caused.
Kind Regards
Qhakazile
Customer Relations Team