CP
Caroline P
1 reviews | Active since Mar 2015
15 Jul 2015, 15:21
Not happy with the service
Hi All.March 2015 i was involve in an accident,someone scracthed by car brand new car.I log a claim with Momentum to fight for me and they requested paperwork and police statement of which i did email it to *** date no one bother to call me or inform how far are they with my claim.The driver B was the one who was wrong of which my insurance Momentum should have fight with driver\s B insurance and that never happend.I keep asking myself what if my car was not moving or if i was injured what would have happend?I cant recall single day they call me and update me on my claim
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Momentum Insure's replyOfficial
15 Jul 2015, 15:26Hello tso7,
Please accept my apology for the frustration that this situation has created for you. This is not a true reflection of the level of service that we aim to give our valuable clients.
I can assure you that a manager will contact you shortly.
Kind regards,
Nicolette D'Arch
Please accept my apology for the frustration that this situation has created for you. This is not a true reflection of the level of service that we aim to give our valuable clients.
I can assure you that a manager will contact you shortly.
Kind regards,
Nicolette D'Arch
Momentum Insure's reply15 Jul 2015, 15:26
Official
Hello tso7,
Please accept my apology for the frustration that this situation has created for you. This is not a true reflection of the level of service that we aim to give our valuable clients.
I can assure you that a manager will contact you shortly.
Kind regards,
Nicolette D'Arch
Please accept my apology for the frustration that this situation has created for you. This is not a true reflection of the level of service that we aim to give our valuable clients.
I can assure you that a manager will contact you shortly.
Kind regards,
Nicolette D'Arch