sP
shannon P
1 reviews | Active since Nov 2013
03 Mar 2015, 10:33
Not debited again
Good day <br> <br> This is now the second month in a row , whereby I need to contact this company to debit my insurance premium.<br> Seriously guys the system cannot be that *****ed up to not debit a client .<br> My debit date has always been the last day of the month .<br> Today is the 03/03/15 and I have not been debited to date for the month of February .<br> Please advise.<br>
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Momentum Insure's replyOfficial
03 Mar 2015, 12:14Hello Shannon198924,
Thank you for bringing your concerns to our attention.
We are so sorry to have dropped the ball again on our service to you!
As per my telephone discussion with you earlier, I have referred an urgent query to Lourens of our client care team to look into the persistent issues with your premium debit.
Please expect a call in this regard shortly.
We truly apologize for the inconvenience caused.
Kind Regards
Qhakazile
Customer Relations Team
Thank you for bringing your concerns to our attention.
We are so sorry to have dropped the ball again on our service to you!
As per my telephone discussion with you earlier, I have referred an urgent query to Lourens of our client care team to look into the persistent issues with your premium debit.
Please expect a call in this regard shortly.
We truly apologize for the inconvenience caused.
Kind Regards
Qhakazile
Customer Relations Team
Momentum Insure's reply03 Mar 2015, 12:14
Official
Hello Shannon198924,
Thank you for bringing your concerns to our attention.
We are so sorry to have dropped the ball again on our service to you!
As per my telephone discussion with you earlier, I have referred an urgent query to Lourens of our client care team to look into the persistent issues with your premium debit.
Please expect a call in this regard shortly.
We truly apologize for the inconvenience caused.
Kind Regards
Qhakazile
Customer Relations Team
Thank you for bringing your concerns to our attention.
We are so sorry to have dropped the ball again on our service to you!
As per my telephone discussion with you earlier, I have referred an urgent query to Lourens of our client care team to look into the persistent issues with your premium debit.
Please expect a call in this regard shortly.
We truly apologize for the inconvenience caused.
Kind Regards
Qhakazile
Customer Relations Team