Not a Satisfied customer.

I am very disappointed at the fact that a reliable company like momentum can not take care of one's car when it's been involved in an accident. They approved an unreliable towing service JML TOWING to tow my vehicle to LENASIA to be stored for the night while momentum arrangers for the car to be taken to SMD for assessment. On inspection of the car after repairs I noticed the my radio (standard polo radio) knob- on/off and volume is missing. I then asked Krugersdorp Monument if they knew of the knob. They went through the photos taken of when the car arrived at them and we saw that the knob was off when it arrived at krugersdorp monument. On close inspection of the radio I could see that the entire radio has been replaced and an older model was put into my car. I then tried to play my phone via the bluetooth but didn't pick the scarp radio up as it isn't the original cars radio. After struggling I eventually get the radio to play via bluetooth. While driving home momentum calls and while speaking to the agent I go over a speed breaker and the call gets cut while the face of the radio lands up on the floor. I put the face back and on goes the radio but nothing seems to function not even to decrease the volume! Now I'm stuck with a radio blasting in my ear every time I turn on the ignition. Momentum, please I just want my standard polo vivo radio back, nothing fancy! Also please use reliable people.