NORAH DIRADING

Last week my TV broke. I absolutely dreaded contacting Momentum as the service I have received in the past left a lot to be desired. My first phone call was dropped - nothing new. I phoned again and this angel called Norah Dirading assisted me. I've been with Momentum 20 years + and in that 20 years I have never dealt with someone like Norah. She was friendly, efficient, very professional and really went that extra mile for me. Within an hour of logging the claim, the technician came out and did his report and I was paid the same day.

It was amazing dealing with Norah. I hope this gets to her. She deserves Employee of the Year.

Lily Adams