Nonsense insurer

To think I recommended people to this company is a shame on my side. I didn't know that claiming for a cellphone can be such a nightmare at Momentum. Firstly, I had to wait for months for the claim to be processed. Then they give me a new cellphone. Them they say I need to update the serial number of the new phone. This next thing I'm being reassessed for a new policy including my car and household insurance. The next thing my premium increases by over a 100 percent. To think you people want to open a bank? The banking industry has changed, it's no longer about profits but also the interest of the client. How can you run a bank when you have the audacity to put your own loyal client on financial detriment? Do you even consider people or you see dollar signs when you see our names. You are pathetic and should stop your banking project because you clearly don't understand finance. You should maybe read the code of banking practice, such things cannot be done Who in the world pays 3000 for a Kia Rio 2015? Would you pay for it? That lady had no sympathy whatsoever and told me that my premium increased because of the accident my husband brother had when he was driving my husband's car. How's that related to me because his brother doesn't even touch my car? You are full of nonsense.