BA
Bradford A
1 reviews | Active since Oct 2018
02 Mar 2023, 16:15
Non Existant Customer Response
Another driver rammed my vehicle 18th February 2023. Did all the required paper work etc and the assessor submitted vehicle damages to Momentum. Have no heard anything back from them after many emails and phone calls of empty promises of being phoned back. Internal escalations did not help either - They seem to just not care!!!
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Momentum Insure's replyOfficial
03 Mar 2023, 08:18Good morning Bradford.
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we did not deliver our best to you. Please allow us an opportunity to look into matter raised and we will contact you to discuss all your concerns as soon as possible.
Kind regards
Brenda
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we did not deliver our best to you. Please allow us an opportunity to look into matter raised and we will contact you to discuss all your concerns as soon as possible.
Kind regards
Brenda
Momentum Insure's reply03 Mar 2023, 08:18
Official
Good morning Bradford.
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we did not deliver our best to you. Please allow us an opportunity to look into matter raised and we will contact you to discuss all your concerns as soon as possible.
Kind regards
Brenda
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we did not deliver our best to you. Please allow us an opportunity to look into matter raised and we will contact you to discuss all your concerns as soon as possible.
Kind regards
Brenda