NO SERVICES FOR CLAIMES AND CLIENT SERVICES!!!!

Put a claim in the 29th April 2021. Car was checked by a Assessor and not a Qualified Panel beater. Had my car by Audi themselves and told me there is more damage as given by the Assessor and told me this is not a Qualified Panel Beater and a person like this can`t asses the damage of a vehicle. So till date my car has not been fixed and my access is only R1000 with new quote from Panel Beater. This is longer than a month, but my money is GOOD ENOUGH to pay my INSURANCE MOMENTUM? So where do a person draw the line as my car I took a week ago again for a NEW quotation from the panel beater. At the end of the day my car has more damage and problems to be repair and parts to be replaced!!! ENOUGH IS ENOUGH!!!!